About

Philosophy and Mission

We care for every patient as if they were members of our own family.

Our philosophy

Excellent Health Care Requires Pride, Respect and Dignity

At Supportive Health, we care for every patient as if they were members of our own family. We understand the predicament of growing old and we respect the patient’s wish to stay at home. In order to preserve the dignity of old age, we have decided to support them through our actions. Not only are we committed, but we will always strive to ensure that we offer the highest level of patient satisfaction. We will plan, develop goals and set time frames for our services. At all times, the client and the family will be provided with appropriate health information, and we will function as an advocate for the client. All our employees and patients will be treated with respect and work in a safe environment where they are supported. Our goal is to develop an environment that fosters both the personal and professional development of our employees — which will result in better care for our patients.

Our mission

At Supportive Health, our mission is to treat all patients and their families in the same way we would want ourselves to be treated:

To provide the highest quality service, no matter what the circumstances.
To address any problem with a team-approach attitude.
To ensure that we provide the best working environment for our employees, who will then provide equally exceptional services to our patients.
To offer the safest, most effective and highest quality of care for our patients.
To provide the highest quality registered nurses, nurse’s aides, sitters, therapists, live-in caregivers, nutritionists and social workers.

You can call us whenever you need a health care professional — for days, nights, weekends, holidays or vacations. We understand the needs of home care and will rapidly assist you to fulfill your staffing needs. We always welcome feedback to help us improve our services. Our goal is to assist you with your needs and to earn your confidence and trust. We are committed to providing the highest quality home medical care in the area.

We understand that you have many choices when it comes to home health care for your loved one. While we offer similar services to many other agencies, we pride ourselves on the following:

We will always respect your privacy and your rights. All personal health information will be treated in a confidential manner and we will abide by all HIPAA rules.
Not only the individual but everyone in the family will be treated with respect and dignity. We have always believed that the patient comes first.